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Details:
Date: |
14.06.2002 |
License:
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Shareware |
Price: |
USD 499.00 |
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Size: |
11.04 MB |
Downloads:
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6 |
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Intuitive yet comprehensive help desk program
AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The Read/Send Email Window let`s technicians respond to email from within the program and add an email message to the support request database with one mouse click. The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS and email notification uses Microsoft`s CDONTS. Email read/send requires Microsoft Outlook or Outlook Express. There are no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let`s you access either your own reports created with Crystal Reports or custom reports designed for you by the developer. Only the Crystal Reports runtime files are inlcuded.
Supported Languages:
English
Operating Systems:
Windows 98, Windows NT 4.x, Windows 2000, Windows XP
System Requirements:
-
Special Limitations:
-
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Screenshot:
Company:
Dennis Baggott and Sons
P.O. Box 993
31326 Rincon
USA
More Information:
The following links may provide you further information:
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Company Website
Product Website
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