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Details:
Date: |
19.05.2008 |
License:
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Freeware, Demoversion |
Price: |
USD 0.00 |
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Size: |
9.72 MB |
Downloads:
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20 |
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FREE 100% Browser Based Help Desk System
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Supported Languages:
English
Operating Systems:
Windows 2000, Windows 2003, Windows XP
System Requirements:
MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express
Special Limitations:
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Screenshot:
Company:
VersaDev
134 Gilbert Street
5000 Adelaide
Australia
More Information:
The following links may provide you further information:
 Download
Company Website
Product Website
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